Apple Remote Desktop

Developer: Apple

Current Version: 3.9.3

Last Updated: 1 year ago

Download Size: 13.3 MB - Download

Description:

Apple Remote Desktop is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end-users, create detailed software and hardware reports, and automate routine management tasks — all from your own Mac.

Software Distribution
-Easily copy and install software on remote Mac systems.
-Encrypt network data when copying packages and files.
-Configure a Task Server to assist with package installations on offline computers.

Remote Assistance
-Observe and control your Mac computers.
-Transfer files between Mac computers using Drag and Drop.
-Copy and paste information between any two computers.
-Prevent end-users from viewing the screen while you control their systems with Curtain Mode.
-Control Virtual Network Computing (VNC)–enabled computers including Windows, Linux and UNIX systems.

Remote Administration
-Perform over a dozen commands securely on remote Mac systems.
-Remotely lock screens, sleep, wake, restart and shutdown of Mac systems.
-Execute UNIX shell scripts or commands on your client systems.

Asset Management and Reporting
-Perform lightning-fast searches with Remote Spotlight search.
-Gather reports on more than 200 Mac hardware attributes.
-See reports on user logins and application use.
-Use a Task Server to assemble inventory reports, even from mobile systems not connected to the network.

Automation
-Automate routine management tasks using Automator in OS X.
-Get started immediately with over 40 actions.
-Chain actions together to create powerful system administration workflows.
-Combine actions with other application actions to create end-to-end solutions.
-Save workflows as plug-ins to provide simple, customised interfaces to Apple Remote Desktop features.

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Release Notes:

• Bug fixes and performance improvements
• Support for Dark Mode

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Most Helpful Reviews

5/5
Version 3.8
Review by cscspanthers

Verison 3.8 fixed everything! - When I started using ARD 3.8 it was like the ARD of old. Everything started working as it should and its quite fast now to perform tasks. Anyone who previously had issues (like us) should immediately update both the Admin and client side. The interface takes a little getting used to and I’m not a total fan of it, but more importantly it just works and works very well. This software went from absolute junk to well worth the money in one update. I’m glad Apple has listened to all the complaints about ARD and fixed all the major issues. I’m an Apple Administrator for a school district and this is an absolute awesome app to manage your Macs, even ones in a remote location. I use it to monitor Macs, help people out remotely, push updates (awesome for updating Flash & Java in a lab), push UNIX commands, update the OS, etc, etc. Its an extremely useful tool if you’re managing a lab of Macs, or just a lot of Macs in general.

Found helpful by 65 out of 78 people
1/5
Version 3.9
Review by REXprints

Gone critical - I’m a professor. I’ve got a couple dozen iMacs to manage, with attendant students. ARD was critical in deploying software, shutting down, locking screens for lectures and tests, distributing files, on-screen help and discreet messagesfor individual students, student presentations and demo’s. I’ve used it for years, forgiving it’s little erratic stumbles and false problems, but the last upgrade (admin app) and update (client side) have ended all that. The dread “Failed to Authenticate” issue is sometimes a false problem you can ignore, but now almost always a critical fail. After getting blown around in the storm of on-line questions and solutions from all the other disappointed users, I’ve given up. I have cobbled together AirDrop, Bluetooth, thumb drive, and cloud work-arounds for some functionalities, but basically ARD has seriously degraded my ability to teach and manage the college studio courses. I depended on it all day every day, so I’m very sorry Apple hasn’t come up with a solution. Such a pity for a company which successfully made education its core market.

Found helpful by 382 out of 396 people

More Reviews for Current Version

1/5
Version 3.9.3
Review by 2olley

Apple Doesn’t Support this app - I work in tech support for education. We’ve used macs in our labs for years primarily because we had Apple Remote Desktop and very few people could manage a lot of devices remotely. Apple stopped supporting this product years ago and should just take it out of the app store. Nothing works reliably and they don’t care. We were willing to pay more for macs to have this functionality but now they are just overpriced machines. This is one of many reasons Apple has lost education market share to Google.

Found helpful by 9 out of 9 people
1/5
Version 3.9.3
Review by dlevens

Absolute Garbage - I love Apple products but this tool is absolute garbage. I need to manage and update a lot of mac computers for the school I support and this tool used to be really good at this. It does not launch anymore, have to reboot to get it to launch. I know Apple is shifting away from server support but they should still know there are a lot of schools that rely on this tool to update mac clients. Please don't forget about this tool.

Found helpful by 6 out of 6 people
1/5
Version 3.9.3
Review by just leave me alone please

Stay Away - Apple refuses to refund money after software showed that it could not provide any functionality beyond Screen Sharing. Stick to Screen Sharing. Don't make the $80 mistake.

Found helpful by 5 out of 5 people
1/5
Version 3.9.3
Review by willbaltzer

They should not sell this - First off... I do not have advanced computer skills. I bought this to try to help my 82 yr old mother with her minor computer mishaps. She lives out of state so our computers are not on a network. After visiting her, buying her a new Mac, setting the sharing functions to allow for remote login and management, spending a few hours on the phone with Apple support, I still do not have this working. I have read now an article online that her router may need to be reconfigured to allow for NAT tunneling, that a single internal static IP address may have to be set up, that her router may not allow this...... on and on.... I am going to hire a computer tech to go to her house to try to get this working as at this time I am going to get this or something else to work, or die trying. So... this is not for the faint of heart. Apple support can see my computer screen within 30 seconds but cannot make a program to allow me similar functioning after hours and hours of effort. The Apple support member actually recommended I get LOGMEIN, and told me that the Apple support team uses Safeview. Apple probably should not be selling this piece of software IMO. Although it does allow them to get money out of ignoramuses like me.

Found helpful by 38 out of 62 people
5/5
Version 3.9.3
Review by musiclover1015

Amazing Service! Keep selling this app! - Do not listening to the other reviewers. This is an amazing service Apple offers and I really appreciate this utility in my day to day small business operations. Thank you for Apple for continuing to offer this service for near 20 years! Please continue offering this service in your future macOS software updates. Many of these users might not have the proper networking configuration to take advange of this service ("Access Denied"). Blame your network configuration for errors you encounter with this service.

Found helpful by 3 out of 4 people
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